Wednesday, March 31, 2010
Stores as we have known them to function in the past are gone. Store merchandise is now going to be part of Ebay’s core site. A huge change for sellers who rarely had their store merchandise show up in customer’s searches.
Will this raise a new problem for sellers as the whole Ebay site is flooded with merchandise? I saw little changes to my inventory yesterday even though it is visible for all to shop.
Today I did sell a book internationally that I’ve had in my store for some time. Possibly this is a good sign of what is to come? I am being very optimistic as I REALLY want this new Ebay model to work. I know all my seller friends at "These Are The DSRs Of Our Lives" feel this way too.
So how is everyone else doing with this change? We’d love to hear your thoughts…..
I’ll chat with you again next month, in the mean time List More Sell More (LMSM) Sound familiar?
Ok, you have probable hear about it, FBA, so what is it?
Fulfillment by Amazon.
What is Basic Fulfillment?
Basic Fulfillment is Amazon's service to enable merchants to fulfill orders from sales channels other than Amazon.com using the inventory that they have stored in the Amazon fulfillment center.
With Basic Fulfillment, merchants can submit order fulfillment requests to Amazon.com using either a simple Web form, a flat file upload (for bulk requests) or use a direct website-to-website XML integration.
When the seller submits a fulfillment request for Basic Fulfillment, they include the buyer's address, shipping instructions (including the method/ship speed for Amazon to use) and can even include a customized note to the buyer on the pack slip.
When using Basic Fulfillment, Amazon will pass the cost of shipping through to the seller. Prices for Basic Fulfillment vary depending on the item and the ship method used for fulfillment. (Quick Reference: Pricing)
So, is is right for you?
Maybe, maybe not... It is not for everyone.
Basically you list your items on AZ as usual, convert them to FBA, create a product label, box them up, ship them to the warehouse, then let them sell, and then let Amazon ship the item(s) for you.
There are, of course, extra fees involved, so you don't just want to sell low-priced items. But the storage fees is minimal, as well as the shipping fees. Many people compensate for the fact that your item can ship via PRIME or FREE Super-Saver Shipping, so you can add up to $3.99 to your item price and still be competitive.
I also host a YahooGroup specifically for FBA: BookSellersFBA
All are welcome.
It frees up room in your house, as you get rid of those books, media and other items, and send them to the warehouse. It also takes the rush of shipping out of your hands. Some people worry about having to have inventory sent back to them, or destroyed, if the items do not sell. And that does happen, but as long as you are sending items that should sell, there is little worry.
There is no cost to get started, so little risk.
Monday, March 29, 2010
The Federal Trade Commission has RULES and LAWS that govern how we behave..(or how we're supposed to behave in our business). I'm not going to outline the whole thing but there is a
A Business Guide to the Federal Trade Commission’s
MAIL OR TELEPHONE ORDER MERCHANDISE RULE
And this is the link to it. GUIDE
It covers things like, (for ebay sellers) Why, if the buyer files a charge-back via their credit card and says they didn't order the item you mailed and didn't authorize the charges, not only will Paypal refund them BUT they will let the buyer keep the merchandise. SO... that is why you want INSURANCE on any shipment you can't afford to lose AND not be paid for both. But insurance is a topic for a whole 'nother post.
Check out the guide. You can down load it as a pdf. Oh! and the rules cover the idea that if something is insured you're not responsible for delivery....sorry charlie, you are too! Check out the guide and up your game! Your business will improve, your customers will love you more and spend more money and the world will run a little smoother.
Sunday, March 28, 2010
I hope others who attended will comment here and add to the discussion!
Wednesday, March 24, 2010
These are some of the thoughts from 3 of the sellers who were invited to some of those.
Kathy Simpson (Katskloset) of www.katskloset.com was invited to do a Public Relations interview and also participated in a private video interview for eBay in house use.
Karen Locker (mommysbazaar) of www.twitter.com/mommysbazaar was invited to a coffee chat with 2 eBay seller development employees and Dinner with those same employees and Jim"Griff" Griffith - eBay Seller Advocate.
Henry Neff- (buckcreekmarketing) of www.buckcreekbooks.com was also invited to do a Public Relations interview and also participated in a private video interview for eBay in house use.
We will be continuing this conversations tomorrow am, Thursday 3/26/2010 at 11am EDT. This broadcast will include an open chatroom.
We would love to answer your questions,please you the comment section below for any comments or questions.
Sunday, March 21, 2010
Amazon has just made available a 'peak behind the scenes' which I thought many of us might find interesting.
A Peak Behind the Scenes at FBA
Friday, March 19, 2010
Yeah- The Northeast/Midatlantic area is barren... the Northwest...is barren.. no eBay on Location in either area. Why is that??
I know Griff's answer - costs too much. To which I say - IF you can afford the Omni in Atlanta.... and a city Center Hotel in Chicago - WHY not look for less expensive venues for all of these and COME to where the population is?
My area, the Northeast, comprises 1/4 of the continental territory but eBay ain't coming here. Instead, they are going AGAIN to Chicago and Dallas. Dallas has had several eBay Meetups - the eBaybes people make sure of that. Chicago had eBay live and a dinner with John Donohoe, the CEO of eBay and mastermind of all the worst ideas I've ever seen on eBay. And Penna?? once long ago...like 2000 we had one crummy session of eBay University. NJ? I'm not sure they even got that.
I'm sure eBay thinks all us northerners look the same and think the same so why bother. And I'm sure they think we'll travel to Atlanta or Dallas or Chicago or San Jose... well ?? are you? I'm not. Time the mountain came closer to me. Oh wait...it's ebay we're talking about....no chance they'd figure this out by themselves. So here it is... I ain't going. Have something within a 24 hr drive of me and maybe.... fly anywhere? not at this time.
To my friends who went? I'm hoping you have a terrible time. Leave earlier ...come home... we miss you and eBay won't even know you're there.
The Mid-Atlantic states have more of the population of the country and yet, we're being ignored for Georgia
Monday, March 15, 2010
Topic of the Week
I've just finished teaching our San Francisco Movers and Shakers program and was inspired to send the following newsletter after witnessing a powerful moment between Louise Hay and a workshop participant. One woman came up to the microphone for some coaching and started with the following: "I am a terrible procrastinator." No sooner were the words out of her mouth, when Louise stood up and said: "That's an affirmation!" In the spirit of that important message, please use the following story and message to change your life ☺.
Last week I was enjoying some time to myself at a local park when I overheard a conversation between two women who were talking about how frustrated they were with their jobs. They were sitting close by and, after a half hour of trying to mind my own business, I decided to head home. As I drove away, I thought about how much time and energy they were investing in the problem by repeating the details of their situations over and over again. And, I thought about how I've done the same thing in my own life -- energized the very thing I didn't want to continue by repeatedly complaining about it.
When you consider the notion that our thoughts have creative power, complaining about something without doing anything to change it, takes on a whole new meaning. While talking about our problems is a normal (and important) way of working through the difficulties in life, fixating on them can end up magnetizing the very thing we most want to avoid. When we complain, ruminate, whine, moan or gossip about what isn't working in our lives, we may find that the problem persists or even shows up in a whole new form.
That said, there's gold to be found in the act of complaining and worrying about our problems. Just think about the strategy behind what you do. For example, if you're worried about money (and who isn't nowadays), you might:
Continuously think about what you don't have, your debt, or upcoming bills.
Talk with others about how bad the economy is or how it's going to get worse.
Write about your fears in a journal.
Go to sleep at night imagining worse-case scenarios in your mind.
Pray about the problem.
Again, these are all useful ways to process the challenges we face in life, but when we get stuck on these behaviors alone without adding positive actions, we contribute to the problem. Now, imagine what might happen if you used these same strategies to your advantage. To bring more abundance into your life, you could:
Continuously think about what you do have by noticing the little things that make you happy right now.
Start looking for and sharing the stories of abundance that show up in your life.
Begin each day by writing down fifteen things you feel grateful for.
Go to sleep at night imagining yourself living debt free or enjoying a new, higher-paying job.
Pray for the discipline and strength to focus on the good in your life and the ability to receive the abundance that's coming your way.
These examples represent the fundamental steps of attraction. You think about it, talk about it, write about it, meditate on it, pray about it, or imagine best-case scenarios. I've been practicing the idea of attraction in one form or another for the last twenty-five years and these are the things that I do (along with making treasure maps :). As you begin to use these steps to turn things around, please keep in mind three important things I've learned over time:
1. Simply thinking about something you want to bring into your life isn't enough. You need to combine thought with action and be willing to do the work.
2. Making the shift from "me" to "we" is where the law of attraction really becomes powerful. My greatest joy (and success) comes in sharing my good fortune with others.
3. We must surrender to the reality that there is a power greater than our humanness at work in the world and we can't always get what we want. Some things just aren't meant to be.
So, when you think about your life and what you're energizing every day, does it make you smile or is it time to make a shift?
Friday, March 12, 2010
Thursday, March 11, 2010
The response was mostly from people who were going from crisis to crisis....maybe happy people don't spend a lot of their time answering questions on Facebook???
Anyway, I'm in a funk and can't seem to get out of it. Things are not going well here and it just seems to be one emotional roller coaster event to the next and no bright skies and sunshine anywhere to be seen.
How do you turn life around when it gets like this? Keeping a stiff upper lip ain't getting it. Working harder isn't helping. Nothing I do, at the moment, seems to make any difference. Just feel like crawling in a hole somewhere and sleeping for a month.
Saturday, March 6, 2010
Ebay had again made changes which anyone who sells there has to keep up with and one of the choices is Store or no Store. As you check out the differences between a Basic and Premium store you will see you get 5 Custom pages with a Basic Store and 10 with a Premium Store. Of course now you have no idea what are custom pages and why should you care.
These are important pages for any Ebay seller and you can use them for a variety of things. They can explain something you sell, tell someone why they should buy from you, give important details about a product line and much more.
I have been a race fan all my life and am selling a lot of racing items for a friend of mine so I did my first one on auto racing . I need to get working on the next one and like everyone else just need to make time to do it.
If you are an Ebay seller and have chosen to have a Basic or Premium Store then you need to do your custom pages too.